Warranty requests are only accepted with a valid proof of purchase from Universal Air Conditioner Inc.

UAC products made in China that fail because of defect in material or workmanship, within a period of 1 year from day of purchase from UAC, will be replaced to the original purchaser at no charge. All other products will be subject to that manufacturer's warranty.

There are no other warranties expressed, implied or intended other than the 1 year from day of purchase warranty. This warranty is subject to the following conditions and exclusions:

1. Written notice must be given within thirty (30) days of the discovery of an alleged defect; written notice must include the type of product, part number and the nature of the failure and date of sale and installation. Copies of all work orders are required.

2. Return Goods Authorization (RGA) must be requested prior to returning the alleged defect. Returns without a Return Goods Authorization will be refused at the UAC receiving docks and no credit will be issued.

3. All returns must be prepaid to the designated location stated by the returned goods authorization.

4. Proper installation in accordance with furnished instructions and/or acceptable industry installations methods, as stated in service manuals, or accepted, practices of the trade must be followed by installation personnel.

5. Clogged or broken expansion valves and/or orifice tubes, malfunctioning fuses, relays, switches, and electrical components are excluded from warranty coverage.

6. Compressor warranty is void unless the drier/accumulator, orifice tube and/or expansion valve is replaced upon installation and system is flushed using generally accepted methods. The proper lubricant must be used. Units returned without lubricant and not properly capped will be disallowed.

Additional Instructions:

• Install the clutch on Compressors purchased without a clutch and set the clutch air gap per OEM specifications.
  
• Check clutch electrical circuit for proper voltage per OEM specifications.
  
• After compressor installation turn the compressor shaft a minimum of 10 revolutions to remove excess lubricant from the compressor.
  
• Evacuate entire A/C system for a minimum of 45 minutes.
  
• Recharge with the proper refrigerants R134a or R12.
  

When replacing scroll compressors, it is common that debris from the original compressor gets lodged in the condenser and can cause the replacement compressor to experience a catastrophic failure. This can be identified by holes and large cracks in the body of the fitted replacement compressor. To avoid a warranty situation, we advise the installer to flush the evaporator and replace the following:

• Compressor with clutch
  
• Condenser with drier (Condenser cannot be flushed)
  
• Expansion Valve
  
• Seals and o-rings
  

7. Service tools and equipment are warranted on a repair basis only.

This includes, vacuum pumps, leak detectors, manifold gauge sets, and recovery, recycle and recharge equipment. Please contact the manufacture of these products. The following conditions automatically void the warranty obligations: abuse, improper use, shipping damage, damage from dropping, dead batteries, cosmetic damage, failure to service at recommended intervals and failure to follow printed instructions.

The expressed warranty herein is the only expressed warranty applying to the merchandise and shall be in lieu of all other expressed warranties and all implied warranties created by law, including both the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, which shall be limited to the time and duration of the expressed warranty. Liability under this warranty shall be limited to the terms hereof and no liability for any incidental or consequential damages or labor charges will be assumed.

STOCK ADJUSTMENT

Universal Air Conditioner does not accept products for Stock Adjustment.

RETURNS, WARRANTY & OTHER

No returned merchandise will be accepted without a UAC Returns Goods Authorization number. Any unauthorized return will be at our option, returned freight collect, or if accepted, subject to a 20% handling charge. A 20% restocking / repackaging charge will be applied when applicable. Any merchandise returned in un-saleable or abused condition will be returned to customer on a freight collect basis. Merchandise replacement or credit only will be allowed -NO CASH REFUNDS.

FREIGHT

All orders for Universal Air Conditioner, Inc. parts shipped to the customer's destination specified on the order and risk of loss passes to the customer upon delivery into possession of the carrier. All shipping costs will be paid by the customer separately.

All risks of damage or loss will pass to the customer upon delivery to the carrier regardless of whether the carrier is chosen by Universal Air Conditioner, Inc. All orders shall be deemed to incorporate these terms.

All shipments are FOB UAC.

Location: Universal Air Conditioner, Inc.
1441 Heritage Parkway
Mansfield, Texas 76063

Mail: Universal Air Conditioner, Inc.
PO Box 299
Mansfield, Texas 76063

E-mail: uacsales@uacparts.com
Tel: 800-648-8648
Fax: 817-740-3997